Days Inn Guam-Tamuning

Most of the staff are rude and are not willing to help. No service mind whatsoever. Do not seem to care about the customers. The housekeepers are also rude and did not do a great job at cleaning the room. Wi-fi is not stable and is very slow. Will not recommend this place to anybody.

Light fixtures, missing bulbs Need to keep resetting keys Hairdryer not working Stinky carpet

Thr shuttle service esp. JOHN our driver. He was accomodating and on time. We also like the two staffs Char and Alea. Very accomodating and with SMILE.. Thank you guys.

Only the housekeeping.

The staff, especially all front desk people, are excellent, friendly and go out of their way to assist you.

It was close to the airport and very low price. It had air conditioning in each room even though the center of the hotel was a completely open atrium. The room was also very clean and the beds comfortable enough. It was the perfect choice after a long night of trying to get a flight out of Guam and suddenly needing a place to sleep that we hadn't budgeted for.

The room was a bit shabby. The curtains were fixed and unable to pull open.

The staff are very friendly, spaceous hotel room , very accesible location.

we booked for 3 adults but the supplies are for 2 persons only like towels, drinking water, hangers. there was rotten meat in the microwave!, the aircon was not cold enough

The very accommodating staff and the shuttle service

None

Bed is a little hard

Aircon in my first room is not working properly. I waited for it to work better until the second day. The second day, it is still the same and the front desk sent a maintenance to fix it around 830 pm. I asked to be transferred to another room as i am not sure if the ac will really be fixed. I was moved to another room, but the front desk asked me to bring the down the key myself, which i did not and gave it to the maintenance instead because i was already very tired and in my pajamas. I was the one who initially picked up the key to the transferred room too. Third night, my key was deactivated and i have to go down again to reactivate it and the front desk chose to ignore my question why the key is not working when i am not checked out yet.

comfortable, clean, close to restaurants and airport, economical.

no exercise room

excellent welcome, pleasant staff, very nice stay

nothing I did not like

Staff at check-in was very friendly. Service later during the stay was correct. When you have a car, its a reasonable alternative for the more expensive beach front hotels, but you will soon realize why this place is cheaper.

Rooms are 'used up'. Shower curtain had passed its expire date. One day, the cleaning staff skipped cleaning the room, because we took a midday break from 1:30 till 2:30 in the room, apparently interfering with their schedule. When I went to the front desk to ask for a set of new towels, the had to apologize because the were 'out of towels'. Later that night the issue was fixed as new towels were delivered from the larger hotel across the road that apparently owns the place. Our room had just a wooden door separating our bed from the bed next door, where a young couple enjoyed their Valentine night...interesting.

Price

Parking

Price was cheap, hotel met expectations; was not looking for frills or beach front location. Taxi to airport was well managed - pay hotel $8 and they make the arrangement instead of having to haggle with driver; then only need to tip driver at the end. Wifi was reliable and signal good in the room. There is a companion property about 100m down the street which offers use of pool and fitness facility that I did not learn of until late in my stay.

Do not rely on wake-up call from front desk - be sure to set your own alarm clock if you have important wake-up time. 2 laundry machines served the entire hotel with one dryer out of order.

1. Front desk: Very friendly 2. Close to the Airport 3. Easy to get a shuttle

Professional, understanding, and caring staff. Did not penalize me for checking out an hour late after I explained the reason for my lateness.

Nothing really. Enjoyed the one night stay